The Politics of Information Management
Policy Guidelines
by Paul A. Strassmann
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Governance of Information Management
The title of this book contains the word "politics" because this term
describes, perhaps more aptly than any other, what information management is
mostly about. Information management is the process by which those who set
policy guide those who follow policy. Politics concerns power, and applying an
understanding of power to the management of information technologies is not
only appropriate, but timely. The proliferation of computers has now reached a
stage of development where they are shaping relationships between suppliers and
customers in business, as well as how public institutions relate to private
organizations and individuals.
Written by a former chief information executive (1956-1978) and vice president
of strategic planning (1978-1985) for three large multinational corporations.
Strassmann also served as chief information executive of the U.S. Department of
Defense and Deputy Assistant Secretary of Defense.
The book covers the following topics:
- Centralization vs. decentralization of computing power.
- The role of a corporate systems staff in guiding business units.
- Linking business and information technology plans.
- Privacy of personal information on personal computers.
- Information architecture as a reflection of organizational design.
- Organizing for information security.
- Responsibilities of the Chief Information Officer.
- Reengineering, business process improvement and information systems.
- Totalitarian tendencies and violence implicit in computerized controls.
- Outsourcing of computer services.
- Information management as a core competency of a business.
- How to define goals and principles of information management.
- Preservation of organizational knowledge as software.
- The use of standards as a balance between rigidity and chaos.
- The economics of open systems.
- The value of employee training and cumulative learning.
- Cost reduction as a prerequisite of all good information management.
- What auditors need to check.
- The prospects of a widespread computer literacy.
- Threats to a prosperous information-based society.
Book Reviews
- By Prof.
Paul Gray, Information Science Department, Claremont Graduate School,
in Information Systems Management Journal
- By Neal
M. Goldsmith, in Business Technology.
- By Paul
Gillin, in Computerworld.
- By Bruce
Caldwell, in Information Week,
"The CIO's Machiavelli -- An intriguing look at how information technology has
influenced corporate politics."
- From
Fatbrain.com.
- "Don't look for gossipy tidbits. The hefty volume, leavened with cartoons,
footnotes and a satirical glossary, is a serious study of the evolution of
politics and information management. An intriguing look at how information
technology has influenced corporate politics."
-- Information Week
- "Into this maelstrom of intense pressure steps longtime CIO, Paul
Strassmann, with a refreshingly candid new book. The 560-page volume is as
honest as its title. Strassmann is the kind of iconoclast whose plain talk
nevertheless makes you feel that while he may be saying something you don't
want to hear, it's for your own good."
-- Computerworld
- "Paul Strassmann's new book is nothing less than an attempt to create a
"unified theory" of information management."
-- Enterprise Reengineering