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This book looks at information
technology from three perspectives: individual, organizational and societal.
For the individual, Strassmann draws on documented studies to prove the
dramatic effects that electronic workstations can have on employee performance,
attitudes and behavior. For the organizational viewpoint, Strassmann reveals
his revolutionary techniques for allowing managers to measure quantitatively
whether computers enhance productivity - whether, in short, they pay of
themselves. And for society, Strassmann explains why no business, no matter how
extensively automated, will not remain productive unless it understands the
equally tangible value of human capital in an information economy. Managing
technology, Strassmann demonstrates in this magisterial work, means managing
the people who use it.
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"INFORMATION PAYOFF straddles the line
between scholarly text and a best seller. For those who work with information
technology , this may be the year's most important book."
-- On-Line Today
Magazine
- "This well-written non-technical book should be required reading for anyone
interested in office automation. It has been well researched, its ideas are
clearly expressed. An impressive book, which merits frequent reference by
management and specialists alike during any office automation planning study."
-- Automating the Office
- "When management gurus venture into print, the results are sometimes
disappointing. Strassmann's book is well structured and thoughtful analysis of
how information technology is transforming work. Strassmann's stature as a
thinker rests not upon great intuition leaps, but upon a resolution to work
the implications."
-- The Foundation Bulletin
- "For the chief executive office, chief information officer, information
manager, and office automation specialist who expects to hear from an expert
who tells it like it is, Strassmann's INFORMATION PAYOFF will, indeed pay off.
The idea of using a labor value-added approach to cope with the dilemma of
defining and measuring the productivity of information workers is an
enlightening and useful one."
-- Information Management Review
- "In his new book, INFORMATION PAYOFF, Paul Strassmann reaches some conclusions
that, if accepted as presented, might tend to dampen investors' enthusiasm for
the stocks of those computer companies that focus on office automation."
--
Morgan Stanley Investment Research
- "There is no doubt that this book is addressed to those who run organizations.
Strassmann punctuates the book, which moves from the impact of information
technology on the individual to the organization, with careful arguments which
frequently come to conclusions that run counter to received wisdom."
--
Business Computing and Communications
Few subjects are more timely than the question of how business, computers, and
people will interact in the so-called information age, which for the past
decade has been just around the corner. Probably no one is better equipped to
answer this question than Paul Strassmann."
-- Business Week
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